We went on to explain that there are multiple UX methods and deliverables that we use to help the team Understand, Solve and Evaluate components of the end user’s experience with a product. In old-school agency days back in 1999, we had a long, drawn out water-fall process where User Research understood and communicated the … Continue reading
I was hired at Intel some years ago on a contract BA position, I wrote endless requirements documents and drew use cases and swim lanes. it was very helpful to see an entire system put together on paper — but it took forever. As the UX/IA for an Interactive Design Agency back in the late … Continue reading