Agile UX – Revolving Door Sessions (Rinse and Repeat)

First the fun part — here’s what we do for team building after a product launch …….  a two hour speedboat ride on the Willamette up to the abandoned paper mill in Oregon City….

The Tripwire R&D Team celebrating product launch with Willamette Jet Boats – (The author is in the background getting hosed)

I’ve been reflecting on the Agile principle:  Responding to change over following a plan… Read More

UX Lab Rats – Establishing a UX Revolving Door Practice with Customers

When I joined Tripwire a year ago to “do User Experience (a.k.a.UX)” — literally right off the road from designing mobile freight logistics management tools for truck drivers,  I knew I’d be jumping into something different and challenging.  But I really  had no idea.     What I did not fully realize,  is that in the IT security and compliance business there is not just  “lots of data to make sense of “.    Oh, no….. there is a constant broadcast of sound and fury in the form of event logs that may or may not signify something, plus a ton-and-a-half of  other STUFF – devices, platforms, applications, policies, owners, geographies, compliance requirements *phew* – that administrators have to keep track of.  No wonder, that people who are responsible for controlling the security of their IT infrastructure can get totally hassled and overwhelmed.

Really Sweet UX Lab Rat Shirt

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